Who is it for?

Recommended for anyone in a customer facing role, listening to and providing support to people in emotional distress.

Aims & Objectives:

This 1.5-hour training session will help you to build your resources to be able to support others in emotional distress without burning out. This session is run by a professional therapist who will be sharing transferable skills to protect yourself from becoming overwhelmed and burning out.

By the end of this workshop you will have:

– Identified how to provide emotional support to others while maintaining a professional
distance
– Learned skills to protect yourself from becoming overwhelmed by others’ problems

Outline:

Professional vs. Personal

– The importance of boundaries
– Understanding when boundaries are breached

Transferable skills from the world of therapy

– Maintaining your humanity while remaining emotionally safe
– Developing your skills

Format:

This online workshop is a mix of theory and practical skills development.

Bespoke options

If you would like to understand how our training can be tailored to your unique workplace
call us today on 01954 267640 or email info@yourpeoplepotential.co.uk