Group 1:
- Discuss a time when someone delegated a task to you effectively.
- What factors contributed to the success of the task.
Group 2:
- Discuss a time when someone delegated a task to you less effectively.
- What factors contributed to the problems encountered?
- What can you learn from this?
Feedback on the discussions
10 minute feedback to identify best practice for delegation – answers on flip chart
Poor delegation:
- Offloading only the boring or unpleasant tasks, that they don’t want to do themselves;
- Delegating to another, only to end up doing the task themselves;
- The “dump and run” – assigning a task to somebody else, and leaving them to sink or swim;
- Abdicating responsibility for a task that they themselves should really be doing;
- Micro-managing and requiring constant updates, only to fuss or frown whenever the individual has made a decision or moved forward on a project without their specific approval.
Good delegation
- Team meeting to discuss project
- Clear objectives
- Clear deadline
- Right person with the right skills chosen for
- Regular updates
- Getting feedback from others
- Available for support
- Checking understanding
