Our 12-month management training programme is designed to equip your managers with the skills and experience they need to succeed.
The programme has been based running since 2015, and while I regularly review and update the content, it continues to be based on the HSE & CIPD Management Competence Framework. You can find a copy here:
Coaching:
Coaching is an integral part of this training programme. From session two we will start with group coaching to embed coaching behaviours into your management practice.
Your manager’s commitment…
Your managers are asked to:
- Be prepared to participate fully in all training sessions.
- Be prepared to apply their learning back into the workplace after each session.
- Commit to the full 12-month programme to ensure effective group cohesion.
- Twelve x half-days released from the workplace to attend workshops.
- The drive to put learning into practice back at work.
Motivational Maps…
We have teamed up with Sarah Stones of Plain Sailing Motivation who will provide a Motivational Map and individual coaching session to each delegate. There is a one-off charge for this additional support.
Course Content
Coaching skills
- Introduce the concept of Situational Leadership
- Discuss one model of coaching as a management tool
- Experience one practice coaching session as coach, coachee or observer
Motivation for team success
- Recognise the role of the manager in motivating others
- Consider Intrinsic vs Extrinsic motivators
- Discuss motivational maps as a tool for improved understanding
- Introduce appreciation as a tool for motivation
Effective Communication Skills for Managers
- Explore the communication cycle and how filters impact communication
- Recognise the importance of body language in effective communication
- Develop your active listening skills
Performance Management
- Identify the stages in a Performance Management Cycle
- Prepare for performance conversations
- Practice giving negative feedback for performance improvement
Finding compassion when managing conflict
- Explore the impact of perceptions as sources of conflict
- Understand your preferred mode of addressing conflict
- Practice using a solution focused approach to resolve conflict
Introduction to Flexible Negotiation Skills
- Identify the best approach in negotiation situations
- The importance of preparation when entering into a negotiation
- Practice negotiation
Equality and Inclusion in the workplace
- Define what is meant by Equality, Diversity and Inclusion
- Introduction to the Equality Act 2010
- Recognise the impact of unconscious bias at work
- Identify strategies to mitigate unconscious bias
Leading on wellbeing: Introduction to stress and mental health
- Understand the link between stress and mental health
- Recognise the signs of stress in yourself and others
- Prepare for appropriate conversations
Delegation for team success
- Identify good practice when delegating
- Overcome the barriers to effective delegation
- Ensure you have the right person for the job
Managing Change Effectively
- Identify good practice when delegating
- Overcome the barriers to effective delegation
- Ensure you have the right person for the job
Problem Solving and Decision Making
- Adopt a systematic approach to problem solving
- Define the underlying cause of a problem
- Generate ideas to solve the problem
Emotional Intelligence in Management
- Understand Emotional intelligence (EQ) in management
- Core components of Emotional Intelligence
- Identify your EQ development plan